How Businesses Can Bet on Payment IVR Solution for Secure Transaction


Are you scared of online transactions due to the increase in number of cyber attacks? If this is the case, the blissful technology has already put an end to your worry. Yes, it is the fact. The advanced technology has brought an amazing solution helping you pay your utility bills or make transactions through phone system.



Asterisk Payment IVR helps you pay bills following the usual procedure and verifying your 16 digit number through one-time password. Not necessary you need a landline, you can also make your payments using smartphones.  For instance: While shopping online you opted to make payment via IVR. The automated attendant provides you a couple of payment options: debit card or credit card. On selecting either of the options, the voice prompt verifies the 16 digit number via OTP sent to your mobile number. Once the OTP is verified, the transaction process completes. This ensures a safe transaction to customers without worrying of cyber crimes or any malware attacks.



What benefits a business can get using this effective payment IVR solution?  
The payment processing IVR solution functions well with simple interface offering quick, glitch-free and secured transactions. In this highly technological era where potential users are scared of online transactions, it’s time for businesses to bet on payment IVR solutions and get amazing benefits.



  1. Immediate Review and Verification: Yes, you won’t believe it but payment IVR makes review and verification process easy and quick. Consumers aren’t providing information to a human attendant instead, it’s the technology that reviews and verify the customer payment details instantly before sending it to the server for processing.



  1. Reduces Overhead Expense: This is the biggest advantage of IVR. Asterisk IVR proffers automated access and voice recognition options which eliminates the need of investing in other resources for customer support . Hence, we can say that IVR is  cost-effective and a powerful solution to seamlessly automate mundane tasks without a need of extra resource.



  1. Easy Integration: Asterisk Payment IVR provides easy integration with web and mobile business interface. There is no specification of the hardware or physical media. This actually helps businesses connect with their customers anytime wherever they are connected.



  1. Call Segmentation: It seriously becomes daunting to provide support to umpteen customers in a row. Sometimes, due to ignoring of one call the company has to lose a valuable customer. Payment IVR solution helps businesses to redirect the call directly to the department. For instance; the users who are in need of technical support do not seek the executive help but the users who have queries and request to make need the help of the executive. Hence, in such cases, the call is directed to the specific department for further assistance.



  1. Faster Payments: An effective payment IVR solution not only helps users make payment quicker and secure but also improves interaction between the business and customers. They even accept payments when the service center is closed during weekends or holidays. This means it offers round-the-call accessibility to the users reducing the processing delays and zeroing the frauds.



Is Payment IVR a right solution for your business?

To be honest it depends on your business requirements. No wonder, it is an effective solution for both businesses and customers by offering great advantages. But the decision to implement such solution completely is your choice.

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