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Showing posts from September, 2017

Ticket Booking IVR Solution and Business

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  Interactive Voice Response (IVR) is a technology that requires a telephonic input and touch- tone keypad. It eliminates the annoying manual process of booking tickets that involves long hours of standing in the queue and waiting for your turn. By deploying computer telephony integration, the IVR system is able to directly book the tickets without any human intervention. IVR ticket booking is an error-free, cost-effective ticket booking solution. The process of ticket booking through IVR is very simple and user-friendly. The benefits of ticket booking IVR solutions are listed as: Round-the-clock availability: Ticket booking IVR solutions deploy the technology and hosted by the server. Thus, the booking facility is available for your customers on a 24/7 basis. It allows the user to generate the ticket as and when needed. Also, your customers need not rush between the places for booking tickets, they can get it at their comfort. This...

Noteworthy Business Benefits of Custom IVR Solutions

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IVR solutions can reduce the human efforts significantly by enabling the self-service for certain solutions. IVR technology uses touch-tone or speech-recognition programs to answer the customer’s questions, handle their requests, or point them in the right direction. With multi-level IVR, IVR response varies in accordance with the user response. IVR enables customers to serve themselves. IVR creator develops dynamic IVR solutions to handle multiple services simultaneously by enabling multi-level IVR solutions . It aims at decreasing the call rates and bringing effective solutions in the favor of businesses. Asterisk is an affordable business solution known for delivering the customized IVR solutions to boost the customer experience and company’s productivity. Primary benefits of the IVR solutions are listed below: Reduces human efforts: IVR solutions aim at reducing the human efforts at the affordable price. Irrespective of ...