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Showing posts from May, 2018

5 Compelling Asterisk IVR Features You Cannot Afford To Miss

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Today, IVR solutions are in great demand. This one solution has made the life of a human operator easy and productive. No more stretching of work hours and lose the charm of their job. IVR is a voice prompt that automates the daily and repeated tasks of the end-user. For instance; pay utility bills, fetch information related to various product and its queries, it is used for every small task eliminating the daily long queues of customers and reducing their physical activities. No wonder, IVR is a bliss for various companies irrespective of their business size to improve customer experience. Not only it reduces the task of a human professional and increases his productivity but also provides a great satisfaction to customers with real time solution. IVR solution development has a wide array of enthralling features that pinpoint why companies should have this amazing automated machine. Call screening: It is enormously crucial to know who is calling ...

How Businesses Can Bet on Payment IVR Solution for Secure Transaction

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Are you scared of online transactions due to the increase in number of cyber attacks? If this is the case, the blissful technology has already put an end to your worry. Yes, it is the fact. The advanced technology has brought an amazing solution helping you pay your utility bills or make transactions through phone system. Asterisk Payment IVR helps you pay bills following the usual procedure and verifying your 16 digit number through one-time password. Not necessary you need a landline, you can also make your payments using smartphones.  For instance: While shopping online you opted to make payment via IVR. The automated attendant provides you a couple of payment options: debit card or credit card. On selecting either of the options, the voice prompt verifies the 16 digit number via OTP sent to your mobile number. Once the OTP is verified, the transaction process completes. This ensures a safe transaction to customers without worrying of cyber crimes or any m...