Flourish Your Business with Advanced Asterisk IVR Software Solutions
In today’s competitive scenario, businesses require advanced solutions for enhancing customers services and extending support on a 24/7 basis. There, IVR (Interactive Voice Response) technology comes into the picture.
IVR technology that enables the caller to interact with the computer or the automated customer service using DTMF (Dual Tone Multi-Frequency) or the touch-tone digits interface.
Recently, the IVR systems support connections over IP using SIP(Session Initiation Protocol). All IVR systems are capable of assisting in playing audio and collecting digits from the caller. But, when we replace the touch-tone interface with a voice interface it adds the requirement of a distinguished software and significantly increases the expenses of the platform.
Asterisk IVR proved to be the savior in IVR system designing. Asterisk runs on the commodity software utilizing a low-cost PSTN hardware, which is less expensive.
- User-friendly interface: Computerization of the basic customer service functions is applicable in situations where the task is relatively simple, and both the input and output values can be conveyed simply by phone. It is easy to use and allows the admin to design and build simple/multi-level IVR as per requirement.
- Affordable: Since Asterisk is an open source platform, it saves per-concurrent-call or per-port license fees.
- Easy customization: Asterisk enables the system administrator to design and build their own single / multi-level IVR through a web-based GUI.
- Increases ROI: Asterisk IVR saves the investments made in hiring the staff to perform the same repetitive task, as a consequence it enhances the ROI of the company.
- Supportive database: Asterisk IVR software is entirely equipped to support and integrate with an array of databases.
- Connectivity with customers: With the Asterisk IVR solutions, businesses can stay connected to their customers on a 24/7 basis.
- Supports multiple languages: The companies need not hire the individuals with the proficiency in different languages, rather, the automated voice can be available in multiple languages that can serve the clients of different languages by simply choosing the choosing the language.
At asteriskservice.com, we help companies get customized Asterisk IVR designing solutions and IVR software development. We provide the highly customized solutions and ensure the advanced functionality. The automated response powered by IVR will flourish your business rapidly, will establish a more professional image, and a brand value.
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